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SERVICING BENEFITS.

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ELECTRONIC VISUAL HEALTH CHECK.

Our trained technicians will complete a thorough inspection to make sure key components are running as they should be. Once they’ve completed the health check, they’ll provide an overview and should anything need addressing this will be highlighted by your Service Advisor. Which means less time off the road, and more time enjoying your MINI.

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MINI TRAINED TECHNICIANS.

Our experts care about your MINI as much as you do. They work with MINIs all day long, and know them like the back of their hands. So you get total peace of mind that you’ve got both talented technicians, as well as the most passionate MINI fans, on the job.

GENUINE MINI PARTS.

We only ever use Genuine MINI Parts in your car – why would we use anything else?

They’re manufactured to our superior standards to ensure a perfect fit. And what’s even better is that they come with a two-year warranty.

GENUINE MINI OIL.

Original MINI Engine Oil has been specially formulated to give your engine a long and healthy life. It’s the engine oil we use when servicing your MINI, because it’s the only one tested and approved by us.

Need a top-up? Give your MINI’s engine the best protection and ensure its consistent high performance with Original MINI Engine Oil.

A red 3-door John Cooper Works with a black roof and black wheels parked on a road, with a train passing by in the background.

TOTAL CLARITY.

At MINI we believe in clarity. Which is why, if our MINI Trained Technicians uncover any essential repairs or replacements while your car’s in our workshop, they’ll take a video of the evidence.

This footage, plus the relevant parts and labour costs, will then be sent directly to you. And, because we wouldn’t want to do anything without seeking your approval, we’ll check you’re happy to go ahead before getting to work.

What’s more, if we find an issue that may turn into a problem later on, we’ll send you a reminder email with all the details at a relevant time. Handy, right? You’ll also be glad to know that, even if your MINI’s in perfect working order, we’ll send you the footage anyway, for your records and your peace of mind.

A blue MINI Aceman S driving on a winding mountain road with lush green hills in the background.

CONNECT TO THE EXPERTS.

Put your MINI in safe hands and leave the admin to us with MINI Teleservices. You can relax knowing that if your MINI needs servicing, it will share all the necessary data with your us as preferred Service Centre. Then, before you know it, we’ll be in touch to make an appointment.

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FIND Vertu Sunderland.

Address

  • Boldon Business Park, West Boldon, NE36 0BQ

Opening Hours

  • Mon–Fri:08:30 - 18:00
  • Sat:09:00 - 17:00
  • Sun:Closed

Phone

  • 0191 357 0900
Map
Areas served

Sunderland as well as surrounding areas including Gateshead, South Shields, Washington and Jarrow

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Address

  • Boldon Business Park, West Boldon, NE36 0BQ

Opening Hours

  • Mon–Fri:08:00 - 18:00
  • Sat:08:00 - 13:00
  • Sun:CLOSED

Phone

  • 0191 357 0902
Map
Areas served

Sunderland as well as surrounding areas including Gateshead, South Shields, Washington and Jarrow

View map