OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
89 ratings and 69 comments received in the last 90 days.
09 August 2025
Paul Martin was brilliant from start to finish nothing was a problem. Brilliant customer service and very friendly.
05 August 2025
My Mini Centre experience could not have been better. Everything was efficient and transparent. The system for custom ordering the Mini was extremely impressive and the hand over day was superb.
30 July 2025
Couldn't of asked for a better sales person Josh gave amazing service start to finish
23 July 2025
Tom Rapp very knowledgeable.. great customer service throughout the transaction
20 July 2025
Kathryn was a pleasure to deal with, responding quickly to any questions we had, very friendly which made a difference to our experience.
14 July 2025
Catherine was fantastic. She was professional, friendly and went above and beyond
02 July 2025
Professional service
18 June 2025
Good
09 June 2025
Nothing was too much trouble and it all went very smoothly. The features if the car were well demonstrated.
19 August 2025
Disappointed with the damage to my car .
19 August 2025
Every single member of staff that I spoke to were incredibly helpful and friendly, on the phone and in person.
17 August 2025
Quick and efficient
15 August 2025
Highly experienced stafff who have always been extremely helpful friendly+very courteous
14 August 2025
The car was sorted very quickly
10 August 2025
Work was done in thee pected time. Parts were unavailable though.
08 August 2025
Friendly staff and helpful
08 August 2025
Prompt professional service
06 August 2025
Everything done as asked
06 August 2025
Supported with a waiting appointment. Serviced very quickly given multiple items were being done.
10 August 2025
Very straight forward, excellent communication from sales staff and adaptable to changes.