OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
79 ratings and 60 comments received in the last 90 days.
05 September 2025
Kept totally up to date at all points
10 August 2025
Very straight forward, excellent communication from sales staff and adaptable to changes.
09 August 2025
Paul Martin was brilliant from start to finish nothing was a problem. Brilliant customer service and very friendly.
05 August 2025
My Mini Centre experience could not have been better. Everything was efficient and transparent. The system for custom ordering the Mini was extremely impressive and the hand over day was superb.
30 July 2025
Couldn't of asked for a better sales person Josh gave amazing service start to finish
23 July 2025
Tom Rapp very knowledgeable.. great customer service throughout the transaction
20 July 2025
Kathryn was a pleasure to deal with, responding quickly to any questions we had, very friendly which made a difference to our experience.
14 July 2025
Catherine was fantastic. She was professional, friendly and went above and beyond
02 July 2025
Professional service
09 September 2025
Vertu mini Boldon always look after you
09 September 2025
Very nice dealership.
05 September 2025
Booking system was very easy, plenty of parking and friendly staff
05 September 2025
Provided with all information very helpful service
04 September 2025
Happy with the service provided. Had positive experiences in the past too.
01 September 2025
Run smoothly with no hassle
01 September 2025
Exceptional service
30 August 2025
Car was cleaned nicely
27 August 2025
From meeting Graham who is always professional but friendly too
26 August 2025
Front of house lady is lovely goes above and beyond for you always smiling, friendly, helpful she really makes you feel welcome when you walk in.
10 September 2025
Nice showroom and customer focused staff.