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Customer Reviews.

service

5

No issues

14 November 2021

service

5

Very professional customer service, friendly and kept me informed

07 November 2021

service

5

Just well looked after while waiting for my car Togo through MoT. Received car valeted and looking good.

05 November 2021

sales

5

We were looked after fantastically from initial enquiry to handover of the cars made to feel special Victoria and the team put in a lot of effort 10out of 10

02 November 2021

sales

5

The Boldon dealership were there to answer any questions I had and alway kept me up to date with the delivery of my vehicle.

02 November 2021

service

5

All went well

02 November 2021

sales

5

Stress Free in challenging times from enquiry to delivery to after sales got to be a 10

02 November 2021

sales

5

Kept informed all the way. Pleasant staff very friendly patient and considerate to me as an older person.

31 October 2021

service

5

Our Car was expected and received at the booked time. We were told/ and contacted when it was ready. Graham took us to the car and checked it had been cleaned and was ready for us to be driven away. Perfect customer service.

29 October 2021

service

5

very helpful and easy to set up dates for services

27 October 2021

sales

5

Customer service at Vertu Mini Sunderland was fantastic. From the moment I walked into the dealership Lee Wilkinson dealt with me with a calm, no pressure professional attitude and helped and kept me up to date from start to finish.

24 October 2021

sales

5

Again fantastic service

18 October 2021

sales

5

always kept informed about delays to the delivery of car which we new about from the start of purchase.

15 October 2021

service

5

Quick service

14 October 2021

sales

5

I was kept informed and feared guidance to use the car's features.

13 October 2021

service

5

This mini garage knows how to treat people Simply great customer service from entering garage to leaving

11 October 2021

sales

5

Was updated regularly about the progress of the car

11 October 2021

sales

4.5

Well organised and efficient, it just seemed like a long time from ordering to it actually arriving, though it was within the agreed time.

10 October 2021

service

5

Quality service and friendly, helpful staff.

05 October 2021

sales

5

Despite the fact that my car was delayed I was kept up to date by Victoria.Stubbs@vertumotors.com. Also the hand over of the car was very thorough and I felt completely confident driving the car and understood how to use the app etc.

05 October 2021

sales

5

I have dealt with the same salesperson before.

05 October 2021

service

5

I gave this answer as I am always satisfied with the garage never have and problems and your staff are very polite and caring

04 October 2021

sales

5

Everything explained

30 September 2021

sales

5

Quick and easy to place the order when I was ready. Received the car very quickly and was even given the opportunity to collect early.

30 September 2021

sales

5

Good communication in difficult times.

29 September 2021

service

5

My appointment length was tailored to suit my personal circumstances.

18 September 2021

sales

5

The staff looked after me and spent time going over the options

18 September 2021

service

5

The day my car was serviced, they contacted me when the said they would, the car they provided me for the day was excellent and the after care has been great.

29 August 2021

service

5

The staff were very helpful.