OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
109 ratings and 67 comments received in the last 90 days.
08 March 2024
Josh Winter was excellent from start to finish.
07 March 2024
Good quality car
07 March 2024
Car purchase was pretty straightforward. Friendly staff and they really knew their stuff. Will def be back to see Lee as I was so excited to receive my car I couldn't take it all in on the day the fact I can get back in touch is amazing
06 March 2024
Friendly staff explained everything in detail.
06 March 2024
Any issues resolved immediately
24 February 2024
The whole service was lovely, Josh listened to everything I needed in a car, his manner and personality made the whole experience great. It felt at no time was there any pressure to buy.
23 February 2024
5 star service
23 February 2024
Kathryn Sinclair who deals to us on our visit were so helpful..
22 February 2024
All the staff were friendly helpful and professional with a person focus on what my needs were and how they could get me my perfect car.
19 March 2024
As above
19 March 2024
cannot fault the customer service received but really question the massive difference in the cost charged compared to Competitors. Valet was very basic too which seems a minor issue..but boot hadnt even been hoovered..expected better for £554 spent
15 March 2024
There were no issues.
15 March 2024
We always get good service and people are very polite. It may be nice to have the car washed before returned though ??
14 March 2024
See previous comment, car all washed and inside vacuumed
11 March 2024
Graeme Ritchie assetttocompany
11 March 2024
Always looked after and helped me pre plan a service way in advance as I spend a lot of time abroad.
09 March 2024
Problem rectified, only bmw garage in area able to do this in time frame.
08 March 2024
As always
08 March 2024
Very satisfied
13 March 2024
Very helpful and friendly