SERVICE

4.5

NEW CAR SALES

5.0

66 ratings and 29 comments received in the last 90 days.

13 June 2022

During a difficult period, the contact and approach was excellent. Could not fault it

10 June 2022

Everything explained

05 June 2022

Andy, Charlotte and Victoria made this experience so incredibly easy and hassle-free. I was kept up to date right the way through the process and Victoria delivered a first-class handover once again. A fantastic experience from start to finish.

05 June 2022

Really easy process, staff very knowledgeable and helpful

31 May 2022

Very helpful, good and timely comms, accomodated changes and flexible

13 May 2022

Kathryn was VERY patient with me during the ordering process and kept me updated as the manufacturing delays progressed.

13 May 2022

Garage kept me up to date on when my new mini would be ready and answered any of my questions

11 May 2022

The overall experience was fantastic, we found Victoria Stubbs (our sales person) very helpful. We were updated regularly and the whole process was very easy and smooth.

09 May 2022

Excellent service on the sale by Francesca and her handover was good nothing was a problem to her

08 May 2022

I am 100% satisfied with the purchase and delivery. It was really straight forward and professional.

08 June 2022

Excellent service

31 May 2022

The service advisor made sure my vehicle was ready a have hour sooner due to an unexpected appointment at the QE Hospital Gateshead without his help I would have to cancel the full service and return at a later date for completion

30 May 2022

No issues curtsy car given and called me when car was ready

30 May 2022

Graeme and the team at Vertue Sunderland always look after me. I know I'm not being duped and they only do what is required but always keeping me informed. Trust Graeme 100% and wouldn't go anywhere else for my MINI to be serviced

29 May 2022

Charlotte and brook were very helpful

28 May 2022

Brilliant service, the fault with the engine management light was found straight away and the problem resolved.

26 May 2022

I did not need a service Just a Mot Graeme look into this matter but when the car needs a service I will be bringing to this garage

19 May 2022

i was phoned to explain the work done and payment was clarified in line with work done

16 May 2022

Everything went smoothly and on time, cannot fault anything. The team were very friendly and explained everything clearly.

13 May 2022

Very knowledgeable

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