OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
89 ratings and 67 comments received in the last 90 days.
18 June 2025
Good
09 June 2025
Nothing was too much trouble and it all went very smoothly. The features if the car were well demonstrated.
06 June 2025
All of the above, plus so kind and attentive to our well-behaved, gorgeous dogs.
28 May 2025
Brilliant customer experience overall from start to finish, very friendly and accommodating staff. I brought my car with Josh Winter, he has been lovely and very helpful and outgoing throughout.
28 May 2025
Superb service from Josh in sales from initial introductions through to final handover. Kept me informed weekly of car manufacturing progress.
03 May 2025
Easily organised
29 April 2025
Josh made the whole experience for me very calm and straightforward.
18 April 2025
Josh kept me updated throughout and came back to me on any questions i had sooooo quickly!
17 April 2025
Paul Martin, the sales person I dealt with was very helpful and knowledgeable. Nothing was a bother to him. It was a pleasure doing business with him.
26 June 2025
Recent experience following a puncture and mini roadside assistance recovery was very good, swift and accommodating.
26 June 2025
They are always helpful
25 June 2025
As above
22 June 2025
Graham Ritchie always goes above and beyond to keep you informed of progress, when the car is likely to be ready and explains any costs for additional work that might be needed.
21 June 2025
Easy
21 June 2025
Always pleasant. Explains all well and with clarity. Convenient and extremely helpful and reassuring as my car is a lifeline living rurally
19 June 2025
Efficient
19 June 2025
Happy with the service given to me
19 June 2025
Everything was very efficient and the process was easy. Staff were very friendly and helpful.
16 June 2025
xx
02 July 2025
Professional service